KJR has a commitment to quality that is total. Our aim is to give total customer satisfaction through each and every process, product and personal contact.

Here at KJR we aim to:

• Win, keep and build customer trust
• Provide prompt and courteous responses in all communications
• Welcome customer input at all stages
• Work with customers to ensure any problems are forseen and solutions found
• Continuously work both inhouse and with customers towards quality improvements.

The management at KJR are committed to providing the best product and service to our customers, by maintaining a Quality Management System and setting quality objectives for continuous improvement.

All employees are aware of their responsibilities and are committed to operating within a system of policies, procedures, work instructions, auditing and training.

Our systems, processes and documents are internally and externally audited resulting in successfully achieving multiple accreditations.